Today, Uber lost its right to operate in London. London transport chiefs have received as many as 14000 trip complaints made by fraudulent drivers. The transport chiefs mentioned it as “several breaches that placed passengers and their safety at risk.”
Now, Uber has got 21 days to appeal this decision and within this period they can operate.
It is reported that the main concern of one of the transport chief of London was to change Uber attitude so that it no more allows unauthorized drivers to upload their photos to other drivers’ accounts because this lets the driver to pick up passengers under the wrong names.
According to a spokesperson for the transport authority, the rides were uninsured. He also said that in most cases, the drivers who abused this loophole were unlicensed. Incidentally, one of them even had their real license revoked by TfL.
The story does not end here. There were many more concerns and loopholes. One of the loopholes a suspended driver to create an account and continue giving rides.
TfL said “Other serious breaches have also occurred including several insurance-related issues. Some of these led TfL to prosecute Uber earlier this year for causing and permitting the use of vehicles without the correct hire or reward insurance in place. While Uber has worked to address these issues, they highlight the potential safety risk to passengers of weak systems and processes.”
Helen Chapman, TfL’s director of licensing, regulation and charging said: “Safety is our absolute top priority. While we recognize Uber has made improvements, it is unacceptable that Uber has allowed passengers to get into minicabs with drivers who are potentially unlicensed and uninsured. It is clearly concerning that these issues arose, but it is also concerning that we cannot be confident that similar issues won’t happen again in the future.”
Sadiq Khan, Mayor of London supported TfL in a tweet and said “keeping Londoners safe is my absolute number-one priority.” As of now, there are about 45000 Uber drivers in London.